---
title: BCU puts credit union members first with Glance for Salesforce
description: BCU puts credit union members first with Glance for Salesforce
---

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# [BCU puts credit union members first with Glance for Salesforce](https://www.glance.cx/videos/glance-customer-testimonial-dane-from-bcu)

 Written by [Jeremy Majchrzak](https://www.glance.cx/videos/author/jeremy) | Apr 23, 2026 1:12:37 PM

BCU, a member-focused credit union, enhanced its digital banking experience by integrating Glance Cobrowse directly into Salesforce. Previously hindered by a fragmented system that slowed service and frustrated both agents and members, BCU streamlined support with a one-click solution that allows agents to see exactly what members see in real time. This seamless integration reduced inefficiencies, improved agent adoption, and enabled faster, clearer issue resolution. As a result, members experience less frustration and greater confidence, while agents can focus on delivering high-quality, personalized support.

 

 

 

 

[View full post](https://www.glance.cx/videos/glance-customer-testimonial-dane-from-bcu)

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