Last Updated: August 21, 2025
Please read this notice carefully, as data privacy is a crucial concern.
Glance Networks, Inc. (“Glance” or “us”) respects your privacy. This Privacy Notice explains Glance’s privacy practices and how information Glance processes is handled. When you use Glance’s websites, services, applications, and documentation, you are agreeing to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Notice. If you have feedback on this Privacy Notice, please email us at privacy@glance.net.
Glance is committed to complying with the applicable data privacy and security requirements in all jurisdictions in which it operates.
You must read this Privacy Notice together with any other privacy notice or fair processing policy we may provide on specific occasions when we are collecting or processing Personal Information about you, so that you are fully aware of how and why we are using your data. This Privacy Notice supplements other Glance notices and privacy policies and is not intended to override them.
Glance Networks, Inc. operates this website and service.
Glance is committed to protecting the privacy of individuals who visit Glance’s Websites ( “Website Guests”), of individuals authorized to use Glance’s Services as defined below (“Subscribers”), and of individuals who are invited by Subscribers (“Visitors”) to use the Glance platform and related services (the “Services”). Entities that contract with Glance (“Customers”) to provide Services are responsible for authorizing their employees and associates (“Subscribers”) to use Glance. In our processing of subscribers' personal information in connection with the services we provide to Customers, we act as a data processor under applicable data privacy laws. In this context, Glance’s customers, not Glance itself, act as data controllers on behalf of whom we process their data for Glance’s services. When we act as a data processor, our processing of data is not governed by this Privacy Notice but by our Data Processor Addendum or other data processing terms in place between Glance and each Customer. For more information on our processing as a data processor, don't hesitate to get in touch with the entity that collected your Personal Information in connection with Glance Services. All users, whether Website Guests, Subscribers, or Visitors, are also referred to as “User” or “you” or “your.”
This Privacy Notice covers how Glance collects, uses, receives, retains, discloses, and transfers, including any international disclosure and transfer (collectively “processes” or “processing”), any information from or about an identified or identifiable person, including information that Glance can associate with a person (“Personal Information”), on www.glance.net and other web sites ending in http://glance.net (the “Website” or “Site”) (regardless from where you visit from the Site). This Privacy Notice also describes your choices regarding the use, access, deletion, and correction of your Personal Information.
Personal Information includes information about you that is personally identifying, such as your Internet Protocol (IP) address, name, postal address, email address, and phone number, and which is not otherwise publicly available. Personal Information does not include data where the identity has been removed (anonymous data). Only the legal definition of Personal Information that applies in your location will apply to you under this Privacy Notice.
Glance strives to follow the following principles when it processes Personal Information:
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Transparency. Glance discloses the information being processed and any subprocessors used to provide services. Glance does not disclose, sell, or lend Personal Information to third parties.
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Purpose Limitation. Glance processes Personal Information for only the reasons required by the customer or users to use the Glance services. Glance only collects what is necessary to fulfill that purpose.
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Security. Glance takes reasonable and appropriate measures to protect Personal Information.
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Individual Rights. Glance allows users of Glance services the opportunity to exercise certain rights regarding their Personal Information. Opt-out requests are promptly honored.
To the extent that Glance is deemed a data controller under data privacy laws, this notice fulfills our obligation to provide certain information to third parties whose Personal Information we process in this capacity, as required by the GDPR and other data privacy laws.
Agreement and Affirmative Consent
By using this Site and/or the Glance services, you accept and hereby expressly, explicitly, and unambiguously consent to our processing of your Personal Information under the terms of this Privacy Notice.
This Privacy Notice is subject to change from time to time. Please check back periodically to view the most recent modification date and ensure you are aware of any changes in our processing of your Personal Information. If we make any material changes, we will notify everyone by posting a notice on this Site before the change takes effect, and we will also notify our Customers by email. Your continued use of the Site or Glance services after any changes signifies your express and unambiguous consent to any such changes. If you do not agree to such changes, you must immediately stop using the Site and/or the Glance services.
The Personal Information we hold about you must be accurate and current. Please keep us informed if your Information changes during your relationship with us.
Information Collection and Use
We may collect, use, store, and transfer different kinds of Personal Information about you, which we have grouped as follows:
From Website Guests (in connection with whose Personal Information Glance is acting as a data controller):
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Identity Data includes the name.
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Contact Data includes email address, postal address, and telephone numbers.
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Technical Data includes your internet protocol (IP) address, login data, browser type and version, and operating system and platform on the devices you use to access the Site.
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Usage Data includes information about how you use our Site and Glance services.
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Marketing and Communications Data includes your preferences for receiving marketing from us and our third-party partners, as well as your communication preferences.
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Social Media Data includes your social media profile information when you follow Glance and affiliate pages on LinkedIn, when you like or create a post on Glance’s Facebook company page, or when you follow Glance on Twitter.
From Subscribers and Visitors (in connection with whose Personal Information Glance is acting as a data processor):
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Identity Data includes the name.
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Contact Data includes email address, postal address, and telephone numbers.
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Technical Data includes your internet protocol (IP) address, login data, browser type and version, and operating system and platform on the devices you use to access the Site.
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Profile Data includes your username and password.
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Usage Data includes information about how you use our Site and Glance services. Marketing and Communications Data includes your communication preferences.
From Customers (in connection with whose Personal Information Glance is acting as a data processor):
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Identity Data includes name.
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Contact Data includes email address, postal address, and telephone numbers. Payment Data includes payment card details.
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Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
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Technical Data includes your internet protocol (IP) address, login data, browser type and version, and operating system and platform on the devices you use to access the Site.
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Profile Data includes your username and password.
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Usage Data includes information about how you use our Site and Glance services. Marketing and Communications Data includes your communication preferences.
We also collect, use, and share Aggregated Data relating to Website Guests or Subscribers to our services, as well as Visitors visiting our Site on behalf of our Customers, for any purpose. Aggregated Data could be derived from Personal Information, but is not considered Personal Information in law, as this data will not directly or indirectly reveal an individual’s identity. For example, we may aggregate Usage Data to calculate the percentage of users accessing a specific Site feature. However, suppose we combine or connect Aggregated Data with Personal Information in a way that allows it to directly or indirectly identify an individual. In that case, we treat the combined data as Personal Information. This combined data will be used in accordance with this Privacy Notice and/or our Data Processing Agreement with our Customers, as applicable.
We do not collect any Special Categories of Personal Data about users of our Site and services (this includes details about someone’s race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about their health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
If you fail to provide Personal Information
Where we are required to collect Personal Information by law or under the terms of a contract we have with our Customer, on behalf of whom we process Personal Information for our services. If you fail to provide the requested data, we may be unable to fulfill the contract we have with our Customer (for example, to provide you and/or the Customer with our services). In this case, we may have to cancel a service with our Customer. We will notify our Customer if this is the case at the time.
How Personal Information is Collected?
We employ various methods to collect data from and about our website visitors.
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Direct interactions. You may provide us with your Identity, Contact, Profile, and/or Social Media Data by completing forms or by corresponding with us via post, phone, email, or other means. This includes Personal Information you provide when you:
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Request a demo of our Services.
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Subscribe to our updates.
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Request marketing to be sent to you.
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Follow our company and affiliate pages on LinkedIn, like or share a post on our Facebook company page, follow us on Twitter, or watch our videos on Vimeo.
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apply for one of our available positions at Glance; or
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Please give us feedback or contact us
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Automated technologies or interactions. As you interact with the Site, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this Personal Information by using cookies and other similar technologies.
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Third parties. We will receive Personal Information about Website Guests from various third parties as set out below:
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Technical Data from the following parties: analytics providers and advertising
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Identity and Contact Data from data brokers or
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Social Media Data from social media
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Identity and Contact Data from our Customers in connection with our
How do we use your Personal Information
We will only use your Personal Information when the law allows us to. Most commonly, we will use your Personal Information in the following circumstances:
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Where we need to perform the contract we are entering into or have entered into with one of our Customers.
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Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
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Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing Website Guests’ Personal Information; however, we will obtain Website Guests’ permission before sending them direct marketing communications from third parties via email or text message. Website Guests have the right to withdraw consent to marketing at any time by contacting us.
When we obtain your Personal Information through one of our Customers, we will only use that information for purposes of providing our services to such Customer, on the Customer’s behalf, and under our contract with such Customer.
Purposes for which we will use your Personal Information
We have outlined below, in a table format, a description of all the ways we plan to use your Personal Information, along with the legal bases we rely on to do so. We have also identified our legitimate interests, where appropriate.
We have also outlined in the same table, separately from the above, a description of how we plan to use the Personal Information collected from our Customers in connection with our services.
Site Processing
Purpose/Activity |
Type of data |
Lawful basis for processing, including the basis of legitimate interest |
To register you as a new Customer |
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Performance of a contract with you |
To manage our relationship with you, which will include notifying you about changes to our terms of use or our privacy notice |
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To administer and protect our business and this Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) |
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Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganization or group restructuring exercise) |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
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Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business, and to inform our marketing strategy) |
To use data analytics to improve our Site, services, marketing, customer relationships, and experiences |
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Necessary for our legitimate interests (to define types of customers for our services, to keep our Site updated and relevant, to develop our business, and to inform our marketing strategy) |
To make suggestions and recommendations to you about services that may be of interest to you |
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Necessary for our legitimate interests (to develop our services and grow our business) |
Services Processing
Purpose/Activity |
Type of data |
Lawful basis for processing, including the basis of legitimate interest |
To register you as a new Customer |
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Performance of a contract with you |
To process and deliver your order, including:
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To manage our relationship with you, which will include notifying you about changes to our terms of use or our privacy notice. |
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To administer and protect our business and this Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) |
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Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganization or group restructuring exercise) |
To deliver relevant Site content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
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Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business, and to inform our marketing strategy) |
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences |
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Necessary for our legitimate interests (to define types of customers for our services, to keep our Site updated and relevant, to develop our business, and to inform our marketing strategy) |
To make suggestions and recommendations to you about services that may be of interest to you |
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Necessary for our legitimate interests (to develop our services and grow our business) |
To administer and protect our business and this Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
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Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganization or group restructuring exercise) |
To deliver relevant Site content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
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Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business, and to inform our marketing strategy) |
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences |
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Necessary for our legitimate interests (to define types of customers for our services, to keep our Site updated and relevant, to develop our business, and to inform our marketing strategy) |
To make suggestions and recommendations to you about services that may be of interest to you |
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Necessary for our legitimate interests (to develop our services and grow our business) |
Marketing
We strive to provide you with choices regarding the use of certain Personal Information, particularly concerning marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage, Social Media, and Profile Data to form a view of what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased services from us and have not opted out of receiving such communications.
Third-party marketing
We will get your express opt-in consent before we share your Personal Information with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by emailing privacy@glance.net.
If you opt out of receiving these marketing messages, this will not apply to Personal Information provided to us as a result of service purchase, service experience, or other transactions.
Change of purpose
We will only use your Personal Information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you would like an explanation of how the processing for the new purpose is compatible with the original purpose, please don't hesitate to contact us.
Suppose we need to use your Personal Information for an unrelated purpose. In that case, we will notify you (if we have collected your personal information directly) or the Customer (if your Personal Information was collected by one of our Customers for our Services). We will explain the legal basis that allows us to do so.
Please note that we may process your Personal Information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Cookies and Other Tracking Technologies
When you visit the Site, we use “cookies.” These are pieces of information stored on your web browser temporarily, allowing us to uniquely identify your browser while you browse or interact with the Site. Cookies also help us confirm your identity and are required to log in to your account. If you wish to prevent cookies from being used as you navigate our Site, you can reset your browser to refuse all cookies and/or indicate when a cookie is being sent. Users who disable their web browser’s ability to accept cookies will be able to browse the Site, but will not be able to access or utilize all the features and services on the Site. We, therefore, recommend you do not block or disable these cookies. To find out more about cookies, including how to see what cookies have been sent and how to manage, as well as delete them, visit www.allaboutcookies.org.
As you navigate the Website, Glance may also collect information through the use of commonly used information-gathering tools, such as Web Beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Websites (such as the Web pages viewed and the links clicked).
We use first-party secure session cookies to provide our services to Subscribers and Visitors. We cannot provide services unless Subscribers and Visitors accept those cookies.
Web Beacons
Glance may use Web beacons alone or in conjunction with cookies to compile information about Website Guests’ usage of Glance’s Websites and interaction with emails from Glance. Web Beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you view a particular website tied to the Web Beacon. For example, Glance may place Web Beacons in marketing emails that notify Glance when you click on a link in the email that directs you to one of Glance’s Websites. Glance may use Web Beacons to operate and improve Glance’s Websites and email communications.
Data Retention
We will retain the information you provide for as long as reasonably necessary to fulfill the purposes for which it was collected, and as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
We delete Internet Protocol addresses from our records three months after they are collected. In the rare cases where we collect and process Visitors’ names, email addresses, and/or phone numbers on behalf of Customers, we delete this information six months after collection.
We retain Subscriber information furnished to us by Customers for as long as we continue to provide services to them. In certain circumstances, you can request that we delete your information; see below for further details.
In some circumstances, we may anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Protection of Your Information
We implement appropriate physical, technical, and organizational safeguards to protect Personal Information from theft, loss, misuse, unauthorized access, copying, collection, use, disclosure, alteration, or destruction. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it.
A password provides added security to protect any information you provide. Within our Glance service offering, your data is stored in limited-access servers protected by industry-standard multifactor authentication. Wherever possible, Glance servers reside behind firewalls that maintain tight controls on any access to the system from both our internal network and the Internet.
Glance employees are made aware of our Privacy Notice and receive training on procedures for handling privacy-related concerns. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Additionally, we limit access to your Personal Information to those employees, agents, contractors, and other third parties who have a legitimate business need to know. They will only process your Personal Information on our instructions, and they are subject to a duty of confidentiality. We have established procedures to address any suspected Personal Information breach and will notify you and any applicable regulator of a breach where required by law.
Information Sharing and Disclosure
We may share your Personal Information with third-party service providers to help deliver the services we provide.
We require all third parties to respect the security of your Personal Information and to treat it by applicable law. We do not allow our third-party service providers to use your Personal Information for their purposes and only permit them to process your Personal Information for specified purposes and under our instructions.
We may also disclose your information in response to valid legal processes, such as a court order, subpoena, or other legal request for information, and/or to comply with applicable legal and regulatory reporting requirements. We also may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or to verify or enforce compliance with the policies governing our products and/or services and with applicable laws, or as otherwise required or permitted by law or consistent with legal requirements. In addition, we may transfer your information to an entity or individual that acquires, buys, or merges with Glance or our other business units.
Glance is required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In the events above, you will be notified via email of such disclosure, as well as any choices you may have regarding your personal information, under applicable law.
International or Cross-Border Transfer of Your Personal Information and Your Express Consent
Given that the Internet operates in a global environment and that transfer of your data is necessary to provide you with requested services, to provide updates, and to respond to your inquiries, using the Internet to collect and process Personal Information necessarily involves the transmission of data on an international, or cross-border, basis. By providing Personal Information and/or by communicating with us by email, you acknowledge and expressly consent to our processing and disclosure of your Personal Information in this way. The Personal Information of users who are located outside the U.S. may be transferred outside of each eligible country to the U.S., where our servers are located, and where it will be processed and stored on servers in the U.S. In addition, the servers and storage we use to provide you with services are provided by Cloud vendors (Amazon Web Services, Microsoft Azure, http://WPEngine.com). We may, from time to time, add other Cloud vendors. Your Personal Information is stored in one or more of their data centers located in the United States.
Glance protects your data under this Privacy Notice wherever it is processed and takes appropriate contractual or other steps to safeguard it under applicable laws. Where Personal Information of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission’s standard contractual clauses. Please do not hesitate to contact us if you require further information in this regard.
Social Media Features
Our Site includes features from third-party social media websites such as Facebook, Twitter, YouTube, and LinkedIn that run on our Site. Our Site is not sponsored or endorsed by any of these social media sites, which are trademarked and owned by third parties and not by us. If you use these features, those websites may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function correctly. This Privacy Notice does not apply to these features. Your interactions with these features are governed by the privacy notice and other policies of the companies providing them.
Links to Other Sites; Transactions with Third Parties
Please note that at some of Glance’s partner or advertiser properties, users may be asked to register and provide Personal Information directly to a third-party partner or advertiser. When you do so, you are providing information to a third party and not to Glance. Accordingly, the collection and use of such Personal Information is controlled by the policies found on those sites. Since Glance cannot control these third-party sites, we recommend that you take appropriate steps to prevent the use of your Personal Information on these sites.
Some Customers use payment (credit) cards to pay us for Services. Glance and our payment service provider are certified according to PCI-DSS, the data security standard for payment cards. We process all payment-card transactions through http://Stripe.com. Glance never accepts or stores sensitive payment card data, such as card numbers or CVV2 verification codes, in our systems.
Glance is not responsible for and will not be a party to any transactions between you and a third-party provider of products, information, or services. Glance does not monitor such transactions or ensure the confidentiality of your Personal Information, including credit card information, for any third-party transaction. Any separate charges or obligations you incur in your dealings with these third parties linked to Glance’s Site are solely your responsibility.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Children’s Privacy
Our site is directed to individuals who are of the age of majority or older in their jurisdiction. We do not knowingly collect information from children. If you believe your child has provided information to the Site, don't hesitate to get in touch with us using the information provided below.
Your California Privacy Rights; California Do Not Track Disclosures
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us once a year, free of charge, information about the Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Information that were shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our privacy officer as listed below. We currently do not honor Do Not Track signals.
Nevada Residents
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@glance.net. However, please note that we do not currently sell data that triggers the statute’s opt-out requirements.
EU Users
Under certain circumstances, you have rights under data protection laws concerning your Personal Information. Please see below to find out more about these rights:
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Request access to your Personal Information.
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Request correction of your Personal Information. Request erasure of your Personal Information.
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Object to the processing of your Personal Information.
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Request the restriction of processing your Personal Information. Request the transfer of your Personal Information.
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Withdraw consent at any time.
To exercise any of the rights set out above, please submit an access request by either telephoning us at +1.781.316.2596 or emailing us at privacy@.
We will try to respond to all legitimate requests within 30 days. Occasionally, it may take us longer than a month if your request is particularly complex or you have submitted multiple requests. In this case, we will notify you and keep you updated.
You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
In your request, please:
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Provide sufficient information that allows us reasonably to verify you are the person about whom we collected personal information or an authorized representative.
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Please describe your request in sufficient detail so that we can adequately understand, evaluate, and respond to it. Please provide a way for us to respond to you via email or post.
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This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to request further information related to your request, which will help us expedite our response.
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If you are a Customer or Subscriber, please provide your Glance username with your request. If you are a Visitor, please note that we can only rarely identify you by your e-mail address. We only use the personal information you provide in your request to verify your identity and authority to make the request, for no other purpose.
Please note that you also have the right to make a complaint at any time to your national supervisory authority for data protection issues. We would, however, appreciate the opportunity to address your concerns before you approach the regulator, so please don't hesitate to contact us initially.
Other users
If you are a Customer or Subscriber, you may review or update your personal information at any time by visiting your account settings (if applicable) or by contacting us. Upon your request, we will deactivate or delete your account and contact information from our active databases.
Such information will be deactivated or deleted as soon as practicable, based on your account activity, our deactivation policy, and applicable law. Contact us by phone at +1.781.316.2596 or +1.888.945.2623, or by email at privacy@glance.net.
Security Policy
Glance values the work done by security researchers in improving the security of our products and service offerings. We are committed to collaborating with this community to verify, reproduce, and address legitimate reported vulnerabilities. We encourage the community to participate in our responsible reporting process.
If you are a security researcher and would like to report a security vulnerability, please send an email to security@glance.net. Please provide your name, contact information, and company name (if applicable) with each report. Priority will be granted to encrypted reports – please include your PGP public key with such reports.
Responsible Disclosure Guidelines
We will investigate legitimate reports and make every effort to correct any vulnerability quickly. To encourage responsible reporting, we commit that we will not take legal action against you or ask law enforcement to investigate you if you comply with the following Responsible Disclosure Guidelines:
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Please provide details of the vulnerability, including the necessary information to reproduce and validate it, as well as a Proof of Concept (POC). Make a reasonable faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our services
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Do not modify or access data that does not belong to you
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Please allow us a reasonable amount of time to correct the issue before making any information public. We will attempt to respond to your report within 5-7 business days.
LAWFUL BASIS
Legitimate Interest refers to our business's interest in conducting and managing our operations to provide you with the best service and experience, ensuring the highest level of security. We ensure that we consider and balance any potential impact on you (both positive and negative) and your rights before processing your Personal Information for our legitimate interests. We do not use your Personal Information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you (or the Customer through whom we obtained your Personal Information for purposes of our Services) are a party or to take steps at your request before entering into such a contract.
Complying with a legal obligation means processing your Personal Information where it is necessary for compliance with a legal obligation to which we are subject.
Consent means any freely given, specific, informed, and unambiguous indication of your wishes by which you, by a statement or by explicit affirmative action, signify agreement to the processing of Personal Information relating to you.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your Personal Information (commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Information we hold about you and to verify that we are processing it lawfully.
Request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected. However, we may need to verify the accuracy of the new data you provide.
Request erasure of your Personal Information. This enables you to request that we delete or remove Personal Information where there is no legitimate reason for us to continue processing it. You also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your Personal Information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
Object to the processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground, as you feel it impacts on your fundamental rights and freedoms. You also have the right to object when we are processing your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.
Request the restriction of the processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in the following scenarios:
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If you want us to establish the data’s accuracy.
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Where our use of the data is unlawful, but you do not want us to erase it.
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Where you need us to retain the data even if we no longer require it, as you need it to establish, exercise, or defend legal claims, you have objected to our use of your data; however, we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information that you initially provided consent for us to use, or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
When your Personal Information was collected by any of our Customers and processed by us on behalf of such Customers, don't hesitate to get in touch with the entity on behalf of which we process your Personal Information to exercise any of the above rights.
Accessing Your Information
Glance is committed to maintaining the privacy of our customers, their subscribers, and their users. We believe that the best way to secure your information is not to gather it in the first place. We collect only the personal information we require to provide our services. We do not sell or disclose personal information to third parties for direct marketing purposes.
You may request that we update or delete your information by contacting us at +1.781.316.2596 or via email at privacy@glance.net.
Changes to this Notice
We reserve the right to change, add to, or remove portions from this Privacy Notice at any time. When we make any updates to this Privacy Notice that are deemed material under applicable legal requirements, we will notify individuals of such changes by updating the date of this Privacy Notice and providing other notifications as required by the applicable laws.
We may also provide notification of such changes to the Privacy Notice in different ways, such as via email or using other contact information provided to us. For all other changes, please review our Privacy Notice periodically to stay informed about how we process personal data.
Requests, questions, comments, or concerns
If you have any requests, questions, comments, or concerns regarding this Privacy Notice, please don't hesitate to contact us by email at privacy@glance.net.