Glance Guided CX

Win Together

We build relationships and focus on making a difference, internally and externally. We look for opportunities to improve, do things better, and find out what’s possible, together.

Delight Customers & Prospects

We proactively go the extra mile and deliver beyond what's expected. We love to discover what delights.

Be Worthy of Trust

We are open, honest, kind and respectful. We fulfill our promises, and if something goes wrong, we fix it.

Be Transparent

We share all appropriate information with the entire team, avoid hidden agendas, and make information easily accessible.

Assume Positive Intent

We give each other the benefit of the doubt and find that it improves our relationships, makes communication run more smoothly, and solves issues faster.

Embrace Community

We are positive, respectful, and kind in our internal and external communities, and reach out to others who may need our knowledge, support or time.