Glance Guided CX

Win Together

We build relationships and focus on making a difference, internally and externally. We look for opportunities to improve, do things better, and find out what’s possible, together.

Be Worthy of Trust

We are open, honest, kind, and respectful. We fulfill our promises, and if something goes wrong, we fix it.

Be Transparent

We share all appropriate information with the entire team, avoid hidden agendas, and make information easily accessible.

Assume Positive Intent

We give each other the benefit of the doubt and find that it improves our relationships, makes communication run more smoothly, and solves issues faster.

Be Decisive

We consider data, facts, experience, and what is best for the company as a whole. Then we decide, and we own our decisions.

Embrace Community

We are positive, respectful, and kind in our internal and external communities, and reach out to others who may need our knowledge, support or time.