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Stats

Proven Guided CX for enterprises

Glance is trusted by some of the largest enterprises to deliver Guided CX value daily.

4 million+ Monthly Glance Guided CX sessions

300,000+ Monthly worldwide representatives guiding customers with Glance

1.5 Billion+ Precious minutes spent with customers guiding them to CX nirvana

Latest Case Studies

Glance makes customer consultations less taxing for Intuit

Glance empowers Intuit tax experts to deliver in-app guidance to TurboTax® customers

ConstructConnect used Glance to build a sales process with a better pipeline

By tightening up their sales process to emphasize demos, ConstructConnect saw shorter sales cycles and higher lead conversion

Truckstop.com delivers premium customer care with Glance

Glance removed friction from Truckstop.com’s agent and customer interactions, resulting in shorter service calls, better user training, and happier customers

MINDBODY lifted customer satisfaction & product adoption with Glance

Glance helped MINDBODY knock down barriers to communication between agents and customers

Large bank delights customers by bringing the human touch to their CX

By creating an omnichannel approach to their online banking experience, this leader in banking was able to retain current customers and focus on the growth of new customers

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Our Customers

What our customers are saying

Salespeople and demo technicians love Glance because it is simple, easy, fast, and reliable. Sales leadership loves Glance because of the automatic KPI capture in the CRM and the ability to inspect the sales process. Everyone loves the results: close business faster, for more revenue.
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"We have the ability to have our experts see what the customer sees and highlight areas to help direct the customer. Our one-way video lets the customer connect the TurboTax expert they are speaking with. It’s been a game changer for Intuit."

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Stacie Herring

Director of Assisted Experience at Intuit

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"We’re able to jump right into whatever issue the customer may be facing and provide real-time guidance as opposed to trying to make them describe what they see on the screen."

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Jonathan Crane

Senior VP, Centers of Excellence for Axos Bank

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"Enabling lenders to see what the customer is seeing in the digital environment and offer guidance and personalized service as needed through Glance cobrowsing is incredibly valuable."

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Amy Brandt

President and CEO of Docutech

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