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GUIDED CX NEWS
Glance News
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Guided CX™ usage nearly triples, new data reveals
Glance found that Guided CX sessions increased 175% from 2020-2024 Wakefield, MA, September 5, 2024: Glance, the leader in Guided CX™ solutions, released new data about the adoption of its Guided CX platform. From 2020 to 2024, Glance Guided CX sessions — in which businesses can provide personal, human-to-human experiences for customers in a digital environment — increased by an impressive 175 percent. This growth is even more pronounced in specific sectors:
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Glance announces Guided CX™ integration with Five9 to deliver smart, human customer experiences
Glance now available on the Five9 CX Marketplace Wakefield, MA, August 22, 2024: Glance, ...
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Glance showcases intelligent human connection for financial services at Finovate Fall 2024
Empowering financial services with AI + human CX to drive meaningful customer engagement ...
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Glance and Axos Bank host workshop on AI and human CX maturity at CCW Las Vegas
Helping CX leaders understand where they are on their AI and human CX journey LAS VEGAS, ...
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Glance and Mediu Partner to Elevate Enterprise Digital CX
Strategic partnership supports leading organizations invested in CX innovation Wakefield, MA, May ...
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Glance showcases intelligent Guided CX™ at Genesys Xperience
New features drive innovation in CX orchestration Wakefield, Mass., May ...
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Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions
Leading outcomes-focused organizations partner to drive ...
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Glance Joins Carahsoft’s Salesforce AppExchange Partner Ecosystem
Strategic Partnership Powers the Delivery of Exceptional Customer Experiences in Government Services ...
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Glance recognized among notable vendors in CX orchestration landscape report
Report highlights real-time impact of customer journey orchestration through data, AI and CX technologies ...
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Glance announces Kristine Hansen as Vice President of Sales & Strategic Partnerships for North America
Hansen's promotion reflects Glance’s dynamic growth and commitment to excellence in customer experience ...
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