Glance Integrations

Some enterprises like to embed Glance into internally developed systems or products they bring to market. If this sounds more like your company, you can explore our help site for several options to embed Glance into your application. When you’re ready, let’s talk. We can help you fast-track this process.

Give your employees one less decision to make and improve your business efficiency. You can proactively start collaboration sessions when conditions are right by leveraging business intelligence, routing rules, AI signals, or even customer preferences. Not ready for that level of automation? That’s okay. You can still leverage our detection capabilities and signal for an employee to start the collaboration with just one click at their discretion.

While most Glance engagements start with a single use case, they often quickly multiply as the value of Glance is realized in business results. Enterprises replicate winning guided experiences throughout the company because Glance works even if departments or business units have independent or stand-alone websites, mobile apps, portals, or technology stacks. 

Data teams rejoice. Glance provides easy-to-access APIs that allow you to export the Glance session details to analyze what your employees are assisting customers with. Integrating Glance within your CRM, CCaaS, or custom systems allows you to join interaction data, enabling deeper business analysis to help you understand Glance's impact and automation possibilities. 

Glance was a pioneer in the DOM-based security approach for the enterprise and continues to be the industry leader, advancing the security threshold for visual collaboration. It supports stringent data privacy and security standards, maintains annual compliance with ISO/IEC 27001 and SOC 2 Type 2, and is verified by our Fortune 500 customers, including Financial Services, Banking, and Insurance. Visit our Trust Center for more information.