The Total Economic Impact™Of Glance Guided CX
Glance commissioned Forrester Consulting to conduct a Total Economic Impact™ study of Glance Guided CX.
The study showed that customers that implemented Glance Guided CX experienced considerable results over a three-year period:
- Glance Guided CX delivered a 394% return on investment.
- Glance Guided CX enabled benefits worth $6.75 million for the composite organization in the study.
- The Net Present Value (NPV) of these benefits amounted to $5.39 million, showing the substantial value that Glance Guided CX brought to enterprises.
Set your digital customer experience apart from the rest with Glance Guided CX.