Digital Transformation
Best practices in CX measurement
Improve customer experience in your digital spaces.
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Based on insights from more than 600 U.S. consumers collected through a national survey conducted by Glance, the report exposes a widening gap between AI promises and customer reality.
AI and human collaboration are transforming customer experiences across industries. This is your roadmap to understanding where your organization stands today and how to advance toward smarter, more impactful customer interactions.
Joshua Johnson, Senior Director of Operations Strategy and Transformation at SoFi, shares how Glance helps SoFi support members more effectively during key digital moments.
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We’ve compiled 10 relevant (and surprising!) stats that illustrate today’s evolving customer service landscape. These statistics will help you better understand your dynamic role – and make informed decisions that delight customers and ignite growth. Download the infographic to learn the 10 customer service stats you need to know.
Set your digital customer experience apart from the rest with Glance Guided CX.
Join your customers inside your digital spaces
Set your digital customer experience apart from the rest with Glance Guided CX.