Blog
Getting started with contact center AI
News

Getting started with contact center AI

Read time
Published

In this article

    Sign up for our newsletter

    CX Today’s Charlie Mitchell hosts Tom Martin, CEO of Glance.

    In this session, we consider the evolution of CRM systems, discussing:

    • Whether CRM with swallow up contact center platforms
    • Is the CRM a viable option for mid-market and enterprise businesses?
    • How Glance is helping to bring CRM systems up to grade for contact center use cases
    • Other exciting trends in the world of CRM

     
    Published
    Glance Blog

    Get the latest in Guided CX

    Trends, tips, and insights in human-guided CX.

    See all Blog Posts
    Copy of Untitled (2)
    News

    Will CRM systems replace contact center platforms?

    CX Today’s Charlie MitchellhostsTom Martin, CEO of Glance. In this session, we consider the...

    Read Now

    Retail’s Great Digital Divide

    I’ve come away from the last 2 weeks of mega retail events (NRF14 and OR14) with a very clear...

    Read Now

    Retail’s Great Digital Divide

    I’ve come away from the last 2 weeks of mega retail events (NRF14 and OR14) with a very clear...

    Read Now

    SCHEDULE A DEMO

    Join your customers inside your digital spaces

    Set your digital customer experience apart from the rest with Glance Guided CX.

    Schedule a demo
    https://www.cxtoday.com/tv/getting-started-with-contact-center-ai-glance/