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Getting started with contact center AI

News

Getting started with contact center AI

Read time

Published Dec 22, 2023 1:00:27 PM

CX Today’s Charlie Mitchell hosts Tom Martin, CEO of Glance.

In this session, we consider the evolution of CRM systems, discussing:

Whether CRM with swallow up contact center platforms
Is the CRM a viable option for mid-market and enterprise businesses?
How Glance is helping to bring CRM systems up to grade for contact center use cases
Other exciting trends in the world of CRM

Published Dec 22, 2023 1:00:27 PM

https://www.cxtoday.com/tv/getting-started-with-contact-center-ai-glance/

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https://www.cxtoday.com/tv/getting-started-with-contact-center-ai-glance/