Glance Video

Only Glance combines face-to-face video collaboration with dynamic, intuitive Guided Customer Experiences. It works across desktop and mobile devices to bring your customers and prospects together with your experts, in-person and face-to-face, inside your branded digital properties — with just one click.  

As consumers transform the way they bank, shop, work, and socialize, digital experiences have skyrocketed in importance. But for most businesses, their digital spaces are still notoriously lonely — not how brands want their customers to feel. Companies that can set their digital spaces apart by getting customers face-to-face with their in-house experts, digitally, not only improve the customer’s experience but also their satisfaction with the brand, repeat business, loyalty, and lifetime value. 

Unlike third-party video meeting tools that may fail to comply with enterprise privacy and security policies, video collaboration from Glance is deployed in some of the world’s most restrictive environments for security and privacy. Leading global financial companies, insurance providers, tax and financial software companies, and government agencies trust Glance Video.

Prebuilt integrations and open APIs enable Glance to launch with just one click from any CRM, agent desktop, or contact center technology. Agents and customers join a cobrowse session easily, reducing friction during both the customer and the agent experience. And cobrowse session data is automatically logged in the integrated system to demonstrate the positive impact of cobrowse on KPIs.