We know your time is precious, so let’s make it easy. Check out this on-demand demo and see how Glance Guided CX works with Five9.
You’ll see how Glance for Five9 improves key performance indicators such as driving up FCR, improving employee experience, increasing operational efficiencies, increasing CSAT, and improving sales conversations and how to:
- Transform how customers interact with your business – and give them wow-worthy experiences through co-browsing, document sharing, video chat, and more, all within the customer's existing browser or mobile app
- Elevate your team’s ability to provide human-to-human guidance at the moments that matter most, empowering agents with a suite of visual engagement tools to enhance every customer interaction
- Advance online and in-app experiences by removing friction and connecting people with people, enabling agents to launch Glance sessions directly from the agent desktop, and even trigger sessions automatically based on business rules