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Glance Guided CX found to enhance customer service operations, reduce costs, and drive revenue in a study commissioned by Forrester Consulting.
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Over 70% of senior executives, as reported by McKinsey, see CX as their top priority, driven by its tangible benefits. Successfully executed CX strategies have led to companies seeing a 20% boost in customer satisfaction, a 15% hike in sales conversions, a 30% drop in service costs, and a 30% surge in employee engagement.
Wondering which strategies can truly transform your CX?
Trends, tips, and insights in human-guided CX.
We’re living in an experience-driven economy. More than anything else, the support and guidance a...
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Set your digital customer experience apart from the rest with Glance Guided CX.