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Glance Guided CX found to enhance customer service operations, reduce costs, and drive revenue in a study commissioned by Forrester Consulting.
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We’re living in an experience-driven economy. More than anything else, the support and guidance a business provides its customers determines whether that brand will be successful.
Numerous studies from many market researchers highlight this. For instance, a recent ContactBabel report found that 48 percent of businesses note CX as their most significant differentiator.
Trends, tips, and insights in human-guided CX.
Customers are still human beings. Sometimes, in this day and age of mountains of data, it’s easy...
Read NowCustomers are still human beings. Sometimes, in this day and age of mountains of data, it’s easy...
Read NowPositive customer reviews lead to wins for Glance’s Guided CX solutions WAKEFIELD, Mass. — Glance,...
Read NowJoin your customers inside your digital spaces
Set your digital customer experience apart from the rest with Glance Guided CX.