Products

Cobrowse
See what customers see.

Mobile Solutions
Instant, in-app connection.

Guided CX
Industry-leading human CX.

Trust & Security
Keep your customers safe.

Integrations
Connect CX systems.

For Developers
Build faster with Glance.

Product Help Center
User admin support.
Solutions

Glance Solutions

Guided Support
Instant personal connection.

Guided Sales & Advisory
Upgrade your client meetings.

Guided Onboarding
No more nap-inducing trainings.

Professional Services
Custom-tailored solutions.
Industries

Industries

Financial Services
Human-guided transactions.

Healthcare
Standout CX for high-stakes moments.

P&C Insurance
Insurance CX with human connection.

SLED
Support citizens in the moment.

Tax & Accounting
Add the human touch to your tax software

Retail
Take your in-person experience online.

SaaS
CX that sells SaaS.
Resources

Resources

All Resources

Blog

Demos & Overviews

Case Studies

Webinars

eBooks

Featured Resources

Glance releases 2026 CX Trends Report
Based on insights from more than 600 U.S. consumers collected through a national survey conducted by Glance, the report exposes a widening gap between AI promises and customer reality.

AI + human maturity model for customer experience
AI and human collaboration are transforming customer experiences across industries. This is your roadmap to understanding where your organization stands today and how to advance toward smarter, more impactful customer interactions.

BCU Customer Testimonial
BCU puts credit union members first with Glance for Salesforce
Partners
Company

Company

About Us
See why we're the leader in Guided CX.

Careers
Join our team and build the future of CX.

Contact Us
Get in touch with the Glance team.

Leadership
Meet our leadership team.

News
Hear the latest from Glance.

Request a Demo Support Login

kindness-in-the-contact-center

Guided CX Insights

Track trends, get tips, and explore new ideas in Guided CX.

Screen Sharing for Customer Support: The Complete Guide to Better Digital Customer Experiences

Screen sharing is a technology that allows one person to securely view or share another person's screen during a live interaction.

Read Now

Filter by Category

Be Kind to Humankind Week: embracing kindness in CX and beyond

Celebrate Be Kind to Humankind Week — explore how kindness can improve This week, we celebrate Be Kind to Humankind Week, a time dedicated to spreading kindness, empathy, and compassion in our everyday lives.

Read Now