Guided CX Insights

Track trends, get tips, and explore new ideas in Guided CX.

Featured post image


Customer onboarding is evolving. (And it matters more than ever)

Let’s say you’re selling a product that’s simple to use: sneakers, for example. You can rest assured that once a customer has those sneakers, they won’t need to be taught how to use them. (Although you may want to put a shoelace-tying tutorial on your website, just in case.)


Deploying Glance Step #1: Communicating the Value of Visual Engagement to Your Company

Glance has been delivering visual engagement solutions since 2000. In the past two decades, we’ve learned a best practice or two about deploying technology solutions into the enterprise.