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Glance Guided CX found to enhance customer service operations, reduce costs, and drive revenue in a study commissioned by Forrester Consulting.
Company
Shep Hyken interviews Tom Martin, CEO at Glance, a software company focused on helping businesses connect with their customers. He discusses combining technology with human-to-human interactions to create a seamless and personalized customer experience.
Trends, tips, and insights in human-guided CX.
It’s an immutable fact: no matter how incredible your product or service is – you’re going to have...
Read NowGlance Networks has launched its visual engagement platform on the Genesys AppFoundry – a newly...
Read NowVastly shorter call handling time. Hugely improved performance around first call resolution....
Read NowJoin your customers inside your digital spaces
Set your digital customer experience apart from the rest with Glance Guided CX.