Customer Retention
Digital insurance depends on human interaction to drive loyalty
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Glance Guided CX found to enhance customer service operations, reduce costs, and drive revenue in a study commissioned by Forrester Consulting.
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We’re living in an age of hyper-normalized digital convenience. Customers expect every online interaction to involve a frictionless, self-service, end-to-end journey – all taken from the comfort of their couches.
But many digital customer experiences fall far short of this expectation – especially when buying and seeking support for complex financial products and services.
Read the eBook to learn:
Set your digital customer experience apart from the rest with Glance Guided CX.
Download the eBook to learn how insurers are using Guided CX to:
Download the eBook to learn why people still want human interaction in the age of AI, how...
Download the eBook to learn how banks are using Guided CX to:
Join your customers inside your digital spaces
Set your digital customer experience apart from the rest with Glance Guided CX.