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eBook
What call centers need, according to top experts
Customer Retention

What call centers need, according to top experts

We had the privilege to tap into the minds of proven contact center experts for Q&A sessions where they shared tips they’ve learned over the combined 50+ years of experience in the field. In this eBook, we’ve wrapped up a high-level overview of the key takeaways from these discussions.

Tap into these leaders’ expertise to help transform your own contact center and achieve your organizational goals.
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Digital Transformation

Do or die digital banking

This eBook includes:

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Making the Case for Guided CX
Guided CX

Making the case for Guided CX

Transform customer service from a cost center to a revenue generating engine.

Technological...

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Customer Retention

Salesforce retail industry insider

Glance offers guided customer experience solutions that let your representatives join your...

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