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What call centers need, according to top experts
Customer Retention

What call centers need, according to top experts

We had the privilege to tap into the minds of proven contact center experts for Q&A sessions where they shared tips they’ve learned over the combined 50+ years of experience in the field. In this eBook, we’ve wrapped up a high-level overview of the key takeaways from these discussions.

Tap into these leaders’ expertise to help transform your own contact center and achieve your organizational goals.
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Guided CX in mobile apps: Best practices with Glance
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Guided CX in mobile apps: Best practices with Glance

Can you name one communications channel that’s seldom, if ever, out of arm’s reach? Used 3.5 – 5.5...

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Do or die digital banking

This eBook includes:

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Salesforce retail industry insider

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