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Customer Retention

What call centers need, according to top experts

We had the privilege to tap into the minds of proven contact center experts for Q&A sessions where they shared tips they’ve learned over the combined 50+ years of experience in the field. In this eBook, we’ve wrapped up a high-level overview of the key takeaways from these discussions.

Tap into these leaders’ expertise to help transform your own contact center and achieve your organizational goals.

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Assets

Check out some of our downloadables

Set your digital customer experience apart from the rest with Glance Guided CX.

Digital Transformation

Do or die digital banking

This eBook includes:

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Customer Retention

Salesforce retail industry insider

Glance offers guided customer experience solutions that let your representatives join your...

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Making the Case for Guided CX
Guided CX

Making the case for Guided CX

Transform customer service from a cost center to a revenue generating engine.

Technological...

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Set your digital customer experience apart from the rest with Glance Guided CX.