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Ebook

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Ebook

Salesforce retail industry insider

See how we tackle challenges in the retail industry. From big-picture problems to the specific needs of a customer experience SVP, Glance has it covered.

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Turning Point for Digital Lending (Natl Mortgage News)
Ebook

The turning point for digital lending

A review of visual engagement functionality that enables loan officers and service reps to join the borrower in the digital lending app to help the borrower get un-stuck, deliver strategic advice about loan products, guide navigation, shepherd transactions through to completion, and add humanity to the digital engagement

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Cultivating personal customer experiences in healthcare
Ebook

Cultivating personal customer experiences in healthcare

Download this eBook to learn the top customer experience concerns of healthcare organizations

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Digital retail customer experience trends
Ebook

Digital retail customer experience trends

In this guide, you’ll gain insights into what customers expect today, discover key digital retail trends to watch, and receive guidance for delivering on your customers’ expectations

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Infographic

White Paper

Brief

Webinar

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Webinar

Become a customer loyalty generator series: Make every interaction count

When companies can improve customer loyalty in every digital interaction with personal guidance, the difference it makes could mean everything to your customer - and to your brand. Join us to see why some of the most well-known brands in the world trust Guided CX

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Webinar

Be a customer loyalty generator: Meet customers inside your mobile apps

For enterprises seeking to achieve parity between their browser-based and mobile app offerings, only Glance offers two-way video, secure masking, gesturing, and customizable user experiences across any platform for desktop and mobile devices

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Webinar

How brands boost loyalty and drive revenue with Glance for Salesforce

In this webinar, we show how Glance for Salesforce solves these brand challenges to deliver valuable experiences that create meaningful differentiation and brand love.

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Case Study

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Case Study

Truckstop.com delivers premium customer care with Glance

Glance removed friction from Truckstop.com’s agent and customer interactions, resulting in shorter service calls, better user training, and happier customers.

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Case Study

MINDBODY lifted customer satisfaction & product adoption with Glance

Glance helped MINDBODY knock down barriers to communication between agents and customers

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Our Customers

What our customers are saying

Salespeople and demo technicians love Glance because it is simple, easy, fast, and reliable. Sales leadership loves Glance because of the automatic KPI capture in the CRM and the ability to inspect the sales process. Everyone loves the results: close business faster, for more revenue.
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"We have the ability to have our experts see what the customer sees and highlight areas to help direct the customer. Our one-way video lets the customer connect the TurboTax expert they are speaking with. It’s been a game changer for Intuit."

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Stacie Herring

Director of Assisted Experience at Intuit

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"We’re able to jump right into whatever issue the customer may be facing and provide real-time guidance as opposed to trying to make them describe what they see on the screen."

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Jonathan Crane

Senior VP, Centers of Excellence for Axos Bank

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"Enabling lenders to see what the customer is seeing in the digital environment and offer guidance and personalized service as needed through Glance cobrowsing is incredibly valuable."

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Amy Brandt

President and CEO of Docutech

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Join your customers inside your digital spaces

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