Become a customer loyalty generator series: Make every interaction count

Jill Newberg, Vice President, Product Marketing, Glance Networks and Ron Scott, Sr. Product Manager, Glance Networks
Jill Newberg
Webinar Speakers
Jill Newberg

About this talk

Digital self-service on your website or in your app works great for your customers … until it doesn’t. When customers need personal assistance in digital spaces, how can your agents help them achieve their goals - and, ultimately, keep them as customers? Bringing human-to-human support into your digital channels could be the game changer you need.

See how in this first installment of our Be a Customer Loyalty Generator webinar series, Make Every Interaction Count, see how Guided CX transforms:

  • Customer-agent relationships - right at the moment of need
  • Customer success - transforming “do it yourself” to “do it together with me”
  • Customers’ relationship with your brand - from “I’ve had it with this company” to, “Wow! They really care about me”

When companies can improve customer loyalty in every digital interaction with personal guidance, the difference it makes could mean everything to your customer - and to your brand. Join us to see why some of the most well-known brands in the world trust Guided CX.

 

Check out our other webinars

Lorem ipsum dolor sit amet consectetur. Massa id phasellus donec consequat.

image_908669-1
Customer Retention

Be a customer loyalty generator: Meet customers inside your mobile apps

About this talk Join our upcoming webinar to learn how you can power omnichannel Guided CX across web and mobile with Glance Mobile App Share.
Jill Newberg Scott Baker
Webinar Speakers
View Webinar

Why CX should embrace AI

About this talk ChatGPT has shown us that we can expect more from software. At the same time, artificial intelligence (AI) has become a buzzword, promising to completely transform customer experience. However, many enterprises are still hesitant to adopt AI, fearing the risks of technology and uncertain about its potential benefits.
Tom Martin David Butler
Webinar Speakers
View Webinar
image_914455-1
Digital Transformation

Effortless digital transformation: Leading with process & technology

About this talk KT Ellis, Senior IT Product Manager at Dutchie, knows CX. They have 10+ years of experience implementing and optimizing customer experience processes and systems across enterprises.
KT Ellis
Webinar Speakers
View Webinar

SCHEDULE A DEMO

Join your customers inside your digital spaces

Set your digital customer experience apart from the rest with Glance Guided CX.