Creating consistent CX is key to customer retention

Read time
Published

CX Today’s David Dungay hosts David Butler, SVP of Product & Strategy, Glance Networks.

In this session we discuss the following:

  • Where do you see organisations struggle when it comes to achieving a consistent experience across platforms?
  • With all the recent developments around Generative AI how do you see the role of the chatbot evolving when it comes to delivering CX?
  • Are businesses doubling down on CX technology spend to try and bolster customer retention?

 

Published
Glance Blog

Get the latest in Guided CX

Trends, tips, and insights in human-guided CX.

Guided CX

Bridging the divide: Ensuring consistent customer experience in a multi-channel world

We all know how hard it can be to keep customer experience consistent across all our digital,...

Read Now
Digital Transformation

The human factor: Redefining customer experience in a digital world

In today's digital-first world, businesses are increasingly focused on providing exceptional...

Read Now
SaaS

5 Best Practices for SaaS Startups to Sustain Success

Today’s SaaS startups face so many challenges. It takes more than hard work to get a business...

Read Now

SCHEDULE A DEMO

Join your customers inside your digital spaces

Set your digital customer experience apart from the rest with Glance Guided CX.

https://www.cxtoday.com/tv/creating-consistent-cx-is-key-to-customer-retention/