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Guided CX Solutions

Glance Solutions

Guided CX Platform

Industry-leading human CX.

Guided Customer Support

One-click personal connections.

Cobrowse Solutions

See what your customers see.

Guided Onboarding

No more nap-inducing trainings.

Upgrade your sales meetings.

Mobile Solutions

Instant connection right in your app.

Industries

Industries

Financial Services

Human-guided transactions.

Standout CX for high-stakes moments.

Insurance CX with human connection.

Take your in-person experience online.

SaaS

CX that sells SaaS.

Higher Education

Improve the student experience.

Resources

Resources

Customer Retention

Digital Transformation

Blog

Technical Resources

Support & Knowledge Base

Trust & Security

Professional Services

Featured Resources

Glance Guided CX Demo

See Guided CX in action now.

The Total Economic Impact™ of Glance Guided CX

Glance Guided CX found to enhance customer service operations, reduce costs, and drive revenue in a study commissioned by Forrester Consulting.

Guided Onboarding

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Customers interact with you via their smartphones. Leverage that!

News

Customers interact with you via their smartphones. Leverage that!

Read time

Published Jan 24, 2024 2:45:01 PM

Even before the pandemic, 92 percent of consumers chose their smartphone as their primary device for customer service.  

Perhaps this is no surprise. After all, it has been 16 years since the advent of the iPhone.  

Yet, in all that time, many of the same pain points still irritate customers as they interact brands on their mobile devices.

Published Jan 24, 2024 2:45:01 PM

Glance Blog

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When was the last time you had a compelling engagement with a chatbot? Probably never. Chatbots and...

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Guided CX

How insurance companies can tailor their CX to grow with their customers

Insurance leaders face the challenge of not only attracting but also retaining customers. With the...

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https://www.cxtoday.com/loyalty-management/customers-interact-with-you-via-their-smartphones-leverage-that/