CXChronicles Podcast 212 with Tom Martin, CEO at Glance

Read time
Published
Thalia Chodat Thalia Chodat

In this episode, Tom and Adrian chat through how he has tackled The Four CX Pillars: Team,  Tools, Process & Feedback and shares tips & best practices that have worked across his own customer focused business leader journey.

Published
https://cxchronicles.com/212-cxchronicles-podcast-212-with-tom-martin-ceo-at-glance/?utm_content=268628917&utm_medium=social&utm_source=linkedin&hss_channel=lis-cT_-B5hN0P

Related Resources

The Blind Spot in Your $100M AI Strategy
News

The Blind Spot in Your $100M AI Strategy

The 2026 Enterprise Connect announcements from key players like Salesforce, Dialpad, and...

Read Now
News

Glance appoints Heather Nightingale as Vice President of Product

Strategic leader to accelerate AI + human-guided CX product strategy Wakefield, MA, March 11, 2026:...

Read Now
News

Customers prize resolution over bots’ speedy replies

For 68% of customers what matters most in a support interaction is getting their issue completely...

Read Now

SCHEDULE A DEMO

Join your customers inside your digital spaces

Set your digital customer experience apart from the rest with Glance Guided CX.

https://cxchronicles.com/212-cxchronicles-podcast-212-with-tom-martin-ceo-at-glance/?utm_content=268628917&utm_medium=social&utm_source=linkedin&hss_channel=lis-cT_-B5hN0P