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With customer satisfaction trends rapidly evolving, Glance’s report outlines how organizations can leverage AI without losing the personal touch.
AI and human collaboration are transforming customer experiences across industries. This is your roadmap to understanding where your organization stands today and how to advance toward smarter, more impactful customer interactions.
Glance Guided CX found to enhance customer service operations, reduce costs, and drive revenue in a study commissioned by Forrester Consulting.
Company
CX Today’s Charlie Mitchell hosts Tom Martin, CEO of Glance.
In this session, we consider the evolution of CRM systems, discussing:
Trends, tips, and insights in human-guided CX.
CX Today’s Charlie MitchellhostsTom Martin, CEO of Glance. In this session, we consider the...
Read NowTom Martin is the CEO at Glance, a CX and contact center strategist, product lifecycle expert, and...
Read NowButler brings customer contact center and CX analysis experience to Glance’s executive leadership...
Read NowJoin your customers inside your digital spaces
Set your digital customer experience apart from the rest with Glance Guided CX.