Blog
Maximize the potential of AI with a customer-first CX approach
News

Maximize the potential of AI with a customer-first CX approach

Read time
Published

In this article

    Sign up for our newsletter

    Artificial Intelligence is all about bots, self-service, and automation, right? 

    A one-size-fits-all way to continue to process consumer communication whilst simultaneously reducing the human contact center headcount, right? 

    Well, that’s an over-simplistic view that may now be more than a little outdated. 

     
    Published
    Glance Blog

    Get the latest in Guided CX

    Trends, tips, and insights in human-guided CX.

    See all Blog Posts
    News

    David Butler joins CX leader Glance in product & strategy role

    Butler brings customer contact center and CX analysis experience to Glance’s executive leadership...

    Read Now
    Guided CX

    Bridging the divide: Ensuring consistent customer experience in a multi-channel world

    We all know how hard it can be to keep customer experience consistent across all our digital,...

    Read Now
    Guided CX

    See Glance Guided CX solutions in Action

    View the many ways Glance can transform the experience of your digitally connected customers. Add...

    Read Now

    SCHEDULE A DEMO

    Join your customers inside your digital spaces

    Set your digital customer experience apart from the rest with Glance Guided CX.

    Schedule a demo
    https://www.cxtoday.com/wfo/maximize-the-potential-of-ai-with-a-customer-first-cx-approach-glance/?utm_campaign=Glance