Maximize the potential of AI with a customer-first CX approach

Read time
Published

Artificial Intelligence is all about bots, self-service, and automation, right? 

A one-size-fits-all way to continue to process consumer communication whilst simultaneously reducing the human contact center headcount, right? 

Well, that’s an over-simplistic view that may now be more than a little outdated. 

 

Published
Glance Blog

Get the latest in Guided CX

Trends, tips, and insights in human-guided CX.

Video

How Embedded Video Advances Digital Engagement

Originally published in CRM XchangeBy Tom Martin, CEO, GlanceApril 27, 2021

Read Now
Embracing Guided CX and human connection at Glance
Guided CX

Embracing Guided CX and human connection at Glance

By Tom Martin, Glance CEO

Read Now
News

Coronavirus/Covid-19 Notice: Glance is open for business and fully operational

A message from Tom Martin, Glance CEO:

Read Now

SCHEDULE A DEMO

Join your customers inside your digital spaces

Set your digital customer experience apart from the rest with Glance Guided CX.

https://www.cxtoday.com/wfo/maximize-the-potential-of-ai-with-a-customer-first-cx-approach-glance/?utm_campaign=Glance