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Glance Guided CX found to enhance customer service operations, reduce costs, and drive revenue in a study commissioned by Forrester Consulting.
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Artificial Intelligence is all about bots, self-service, and automation, right?
A one-size-fits-all way to continue to process consumer communication whilst simultaneously reducing the human contact center headcount, right?
Well, that’s an over-simplistic view that may now be more than a little outdated.
Trends, tips, and insights in human-guided CX.
CX Today’s Charlie MitchellhostsTom Martin, CEO of Glance. In this session, we consider the...
Read NowA message from Tom Martin, Glance CEO:
Read NowTom Martin, CEO of Glance Networks, sat down with Telecom Reseller’s Gary Audin at the Enterprise...
Read NowJoin your customers inside your digital spaces
Set your digital customer experience apart from the rest with Glance Guided CX.