Why CX should embrace AI

Tom Martin, CEO, and David Butler, SVP Product & Strategy
Tom Martin David Butler
Webinar Speakers
Tom Martin & David Butler

About this talk

ChatGPT has shown us that we can expect more from software. At the same time, artificial intelligence (AI) has become a buzzword, promising to completely transform customer experience. However, many enterprises are still hesitant to adopt AI, fearing the risks of technology and uncertain about its potential benefits.

In this webinar, Glance CEO, Tom Martin, and Glance SVP of Product & Strategy, David Butler, will address these concerns and discuss how enterprises can leverage AI to improve customer experience without compromising data security, privacy, or ethics.

Register now and join the discussion as we explore:

  • The potential of AI in customer experience, highlighting its ability to deliver personalized, relevant, and timely interactions with customers across multiple channels.
  • The practical aspects of AI implementation, focusing on best practices for AI integration into existing customer experience strategies.
  • The ethical considerations of AI and guidelines for enterprises to ensure that their AI-driven customer experience aligns with the highest ethical standards.

Join us to discover why you should embrace AI in CX.

Register today!


Check out our other webinars

Lorem ipsum dolor sit amet consectetur. Massa id phasellus donec consequat.

Customer Retention

Become a customer loyalty generator series: Make every interaction count

About this talk Digital self-service on your website or in your app works great for your customers … until it doesn’t. When customers need personal assistance in digital spaces, how can your agents help them achieve their goals - and, ultimately, keep them as customers? Bringing human-to-human support into your digital channels could be the game changer you need.
Jill Newberg
Webinar Speakers
View Webinar
Digital Transformation

Turn smartphones into sales and service accelerators with Mobile Camera Share

About this talk When your customers or on-site technicians need to verify information or have difficulty troubleshooting equipment, a simple live stream from their mobile device can keep the interaction progressing to a successful conclusion.
Heather Nightingale Keith Basara
Webinar Speakers
View Webinar
Digital Transformation

Effortless digital transformation: Leading with process & technology

About this talk KT Ellis, Senior IT Product Manager at Dutchie, knows CX. They have 10+ years of experience implementing and optimizing customer experience processes and systems across enterprises.
KT Ellis
Webinar Speakers
View Webinar


Join your customers inside your digital spaces

Set your digital customer experience apart from the rest with Glance Guided CX.