Webinars
Why CX should embrace AI
Digital Transformation

Why CX should embrace AI

Tom Martin, CEO, and David Butler, SVP Product & Strategy
Tom Martin David Butler
Webinar Speakers
Tom Martin & David Butler

In this Webinar

    Sign up for our newsletter

    About this talk

    ChatGPT has shown us that we can expect more from software. At the same time, artificial intelligence (AI) has become a buzzword, promising to completely transform customer experience. However, many enterprises are still hesitant to adopt AI, fearing the risks of technology and uncertain about its potential benefits.

    In this webinar, Glance CEO, Tom Martin, and Glance SVP of Product & Strategy, David Butler, will address these concerns and discuss how enterprises can leverage AI to improve customer experience without compromising data security, privacy, or ethics.

    Register now and join the discussion as we explore:

    • The potential of AI in customer experience, highlighting its ability to deliver personalized, relevant, and timely interactions with customers across multiple channels.
    • The practical aspects of AI implementation, focusing on best practices for AI integration into existing customer experience strategies.
    • The ethical considerations of AI and guidelines for enterprises to ensure that their AI-driven customer experience aligns with the highest ethical standards.

    Join us to discover why you should embrace AI in CX.

    Register today!

     

    Sign up for our newsletter

    Check out our other webinars

    Get the latest insights on Guided CX from Glance.

    View All Webinars Secondary CTA
    Why customer journey mapping matters more than ever
    Customer Retention

    Why customer journey mapping matters more than ever

    About this talk Q&A with Sumita Mullick, Vice President of Customer Service and Operations Analytics at Wellmark Blue Cross and Blue Shield
    Sumita Mullick
    Webinar Speakers
    View Webinar
    Digital banking 2
    Guided CX

    Digital banking that feels personal in the age of AI with SoFi and Glance

    What if your digital banking experience knew you, not just your balance? At SoFi, it does. In a landscape where customers expect empathy as much as efficiency, banks and fintechs that fail to humanize AI risk losing trust – and business. Join leaders from SoFi and Glance as they explore how to design AI-driven digital banking that feels genuinely personal. We will dive into how capturing and supporting people at their most high-stress, high-value moments creates smoother experiences and drives measurable outcomes, like stronger loyalty and higher conversions. Learn how real-time engagement, behavioral insights, and emerging technologies can help financial institutions create experiences that are as human as they are intelligent. Key takeaways: How to integrate AI into customer journeys without losing authenticity Real-world examples of personalization that drive trust, loyalty, and conversions Strategies for creating meaningful digital engagement in financial services
    Tom Martin Josh Johnson
    Webinar Speakers
    View Webinar
    How a remarkable customer experience can be your best sales strategy

    How a remarkable customer experience can be your best sales strategy

    About this talk Let’s face it: Competition is tougher than ever these days. Competing on price is a loser’s game — just ask the two gas stations across the street from each other. And competing on product is getting harder and harder as almost everything is copyable — just ask your favorite ride-share company.
    Dan Gingiss
    Webinar Speakers
    View Webinar

    SCHEDULE A DEMO

    Join your customers inside your digital spaces

    Set your digital customer experience apart from the rest with Glance Guided CX.

    Schedule a demo