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Guided CX Insights
Track trends, get tips, and explore new ideas in Guided CX.
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Building long-term customer relationships through engagement
Building long-term customer relationships is like growing a beautiful garden. It takes time, effort, and the right approach. Engaging with your customer waters your garden and keeps them rooted to your brand. Let's explore how we can make our customers feel valued and keep them coming back.
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SaaS
![](https://www.glance.cx/hubfs/Imported_Blog_Media/How-Intuit-Made-Outstanding-Customer-Experience-More-Visible.jpg)
SaaS
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SaaS
Customer Service
5 Best Practices for SaaS Startups to Sustain Success
Today’s SaaS startups face so many challenges. It takes more than hard work to get a business going. Luck plays a role. Restless days. Sleepless nights. Stressful meetings. Nervous pitches.
SaaS
![](https://www.glance.cx/hubfs/Imported_Blog_Media/Glance_Wins_Salesforce_Partner_Innovation_Award_DF16.jpg)
SaaS
News
Salesforce
Glance Wins Salesforce Partner Innovation Award #DF16
We’re thrilled to announced that Glance Cobrowse won the Salesforce Partner Innovation Service Cloud Award for 2016. Even better, Glance was the only Independent Software Vendor Partner honored this year! What a great testament to the power of helping others improve customer experience.
SaaS
![](https://www.glance.cx/hubfs/Imported_Blog_Media/5-Easy-Tips-to-Make-Your-Online-Sales-Meetings-Stand-Out.jpg)
Cobrowse
![](https://www.glance.cx/hubfs/Imported_Blog_Media/Using-Context-for-Better-Customer-Service.png)
Cobrowse
SaaS
Salesforce
Using Context in SaaS for Better Customer Service
This guest post was written by Rina Henderson, a seasoned UX Designer and Developer at CodeScience.
SaaS
![](https://www.glance.cx/hubfs/Imported_Blog_Media/4-Easy-Ways-Visual-Engagement-Improves-Customer-Communication.jpg)
SaaS
![](https://www.glance.cx/hubfs/Imported_Blog_Media/Women-in-Technology_-The-Mothers-of-Online-Communication.png)
Cobrowse
![](https://www.glance.cx/hubfs/Imported_Blog_Media/The-Shocking-ROI-of-Improving-SaaS-Customer-Service.jpg)
Healthcare
![](https://www.glance.cx/hubfs/Imported_Blog_Media/Top-10-Visual-Engagement-Use-Cases-without-2014-1.jpg)
Healthcare
Cobrowse
SaaS
Financial Services
Top 10 Visual Engagement Use Cases You Need to Know
Visual engagement—the integrated experience of cobrowse, screen share, and agent video—is revolutionizing the online customer experience.